Need quick help with your device?
Many manufacturers offer dedicated customer support lines and online troubleshooting tools that can be a great first step for urgent concerns.
Please know our audiology team is always glad to help. While we may not be able to respond immediately by phone, text, or email, your message is important to us. For assistance with your hearing device, call or text (515) 418-9960 or email betterhearing@iowaearcenter.com, and we’ll follow up as soon as we can.
advanced bionics
Hearing Hotline: 1-866-431-4997
Online: click here and select “Contact Us” and then “AB Recipient Support”
resound
Consumer Support: 1-888-735-4327, option 1
Email: consumerhelp@gnresound.com
Signia
Consumer Support: 1-800-350-6093
Online: click here and select “Menu,” then “Service and Support”
widex
Consumer Support: 1-844-497-8844
Online: click here and select “Menu,” then “Service and Support”